Services
A true full-service management — and advisory — boutique.
From permits and pricing to guests and stewardship, we run your Big Bear rental end to end — or guide you to do it well. Either way, the standard doesn't change.
Ways to work with Ikoi
Different paths. The same standard.
The right path depends on the property, the owner, and how much of the operation you want us to carry.
Management
Full-Service Management
We carry the whole operation.
Reservations, guest communication, pricing, cleaning coordination, compliance, light maintenance, and one honest monthly statement. The whole property, run for you — held to the asset-stewardship standard, not a payout-and-a-shrug.
25% of reservation
Partial / STR Management
You stay closer to the operation.
We get your property rental-ready and handle the booking and guest care, while you keep more of the day-to-day. For owners who want Ikoi's systems without handing over everything.
10% of reservation
Advisory
Advisory — one-time setup
Set it up right the first time.
One-time STR setup and strategy: the legal path, the launch sequence, pricing, channels, and the operating system — built with you, then handed off to run yourself. Drawing on twenty years of broker and operator expertise.
Scoped · inquire
Advisory — ongoing
A standard you can keep.
Ongoing guidance for owners who self-manage but want Ikoi's judgment in the room: pricing reviews, compliance changes, performance, and the calls that are easy to get wrong alone.
Scoped · inquire
And more
STR Launch Package
Rental-ready, day one.
Everything to get a Big Bear property rental-ready — photography, listing, pricing, and compliance — set up right from the start.
$2,500 flat
Property Care & A-la-carte
Exactly the pieces you need.
Home-watch for owners who use the home themselves — regular checks, maintenance coordination, seasonal snow and freeze prep — plus individual pieces: photography, listing setup, dynamic pricing, compliance, and more.
Scoped · inquire
Why this is different
Coverage isn't the same as care.
Many managers and co-hosts cover messages, calendars, and cleaner scheduling. Ikoi carries the whole operating system.
Property fit reviewed before launch
- DIY / Owner-Led
- Owner-dependent
- Light-Touch Co-Host
- Often skipped
- Ikoi Full-Service
- Yes
Launch sequencing & readiness
- DIY / Owner-Led
- Owner-managed
- Light-Touch Co-Host
- Limited
- Ikoi Full-Service
- Done in the right order
Primary operating responsibility
- DIY / Owner-Led
- Owner
- Light-Touch Co-Host
- Shared / unclear
- Ikoi Full-Service
- Ikoi
Pricing & calendar strategy
- DIY / Owner-Led
- Manual / inconsistent
- Light-Touch Co-Host
- Basic
- Ikoi Full-Service
- Active, judgment-led
Guest communication & response
- DIY / Owner-Led
- Owner handles
- Light-Touch Co-Host
- Reactive
- Ikoi Full-Service
- Structured, 24/7
Turnover & cleaner coordination
- DIY / Owner-Led
- Owner-managed
- Light-Touch Co-Host
- Varies
- Ikoi Full-Service
- Coordinated, photo-verified
Maintenance & emergencies
- DIY / Owner-Led
- Owner handles
- Light-Touch Co-Host
- Limited
- Ikoi Full-Service
- Coordinated & documented
Compliance (the City's rules)
- DIY / Owner-Led
- Owner handles
- Light-Touch Co-Host
- Often skipped
- Ikoi Full-Service
- Fully carried
Claims, disputes & appeals
- DIY / Owner-Led
- Owner handles
- Light-Touch Co-Host
- Often limited
- Ikoi Full-Service
- Documentation + claims support
Asset stewardship
- DIY / Owner-Led
- Hard to sustain alone
- Light-Touch Co-Host
- Usually secondary
- Ikoi Full-Service
- The core standard
Revenue strategy
Priced to the curve, not the calendar.
Big Bear is a dual-peak market — winter on the slopes, summer on the lake. Ikoi tracks demand continuously and adjusts pricing to match it. Most managers set a seasonal sheet once a year and forget it.
Big Bear has two annual demand peaks: a winter ski season (December through March, highest in January and February) and a summer lake season (June through August). Spring and fall are shoulder periods with lower but steady demand.
Winter ski peak
Snow Summit and Bear Mountain draw compression demand Dec–Mar. We capture holiday surges, powder weekends, and mid-week gaps others miss.
Summer lake peak
Big Bear Lake draws heat-escape traffic Jun–Aug. Rates move weekly — sometimes daily — to match LA weekend demand and marina events.
Shoulder strategy
Spring and fall aren't dead — they're under-priced. We find the rate that keeps occupancy moving without leaving nights empty.
Revenue reality · the operating system, quantified
Watch a mismanaged listing become a top operation.
20–60% is the lift we typically see — from a mismanaged or average start, realized by year two or three. Set two numbers and watch it build, lever by lever.
A typical range, illustrative of our outcomes — not a quote or guarantee.
Your home's size — a rough sense of scale.
Roughly what the home brings in per month today, as it runs now.
Baseline · mismanaged / self-run
≈ $72,000/yr revenue · ~$50,400 net to you
Net to you · Year 2 (illustrative range)
$69,048 – $77,616/yr
+37% to +54% vs your baseline- Airbnb Superhost
- Guest Favorite
- VRBO Premier
- Booking Genius
- Top 1% home
Illustrative of our typical outcomes from a mismanaged baseline — bounded, lever-by-lever, not a quote or guarantee. Your real number comes from the honest assessment. Direct-booking savings shown vs. OTA fees of 9% (VRBO) / 15% (Booking) / 15.5% (Airbnb).
Get the honest assessment →True asset reporting
Every dollar, accounted for.
Most managers send a payout and a shrug. Ikoi sends a real monthly statement — gross revenue, our fee, every expense, your reserve, and your net disbursement. You see exactly what we see.
Monthly owner statement
May 2025 · Full-Service Management
- Gross rental revenue4 reservations
- $4,800
- Ikoi management fee25% of revenue
- −$1,200
- Cleaning3 turnovers × $200
- −$600
- Maintenance & supplieslight repairs + consumables
- −$150
- TOT + BBLTBID filingTransient Occupancy Tax + 3% BBLTBID
- −$240
- Capital reserveowner-directed reserve
- −$160
- Net to ownerdisbursed
- $2,450
Reserve balance carried forward: $160.00 · Statement includes all deductions; disbursement typically processes within 3–5 business days of month close.
How we work
We do the work in the right order.
A strong launch isn't getting a listing live fast. It's reducing wasted time, missed revenue, weak reviews, and expensive rework — by building the operation in the right sequence.
6 steps
What's included
Full-service management, handled.
Everything your property needs to perform — from photography to compliance.
Professional Photography
Hero shots, every room, hot tub, and outdoor spaces — with seasonal updates to keep your listing competitive.
Smart Lock Setup
Smart lock installed and configured with auto-expiring, guest-specific codes for every reservation.
Smart Thermostat Setup
Nest or Ecobee for remote temperature management between stays — lower utility costs and winter protection.
Booking & Reservation Management
Full channel management across Airbnb, VRBO, and direct. Pricing, calendar, availability, and confirmation — all handled.
Guest Communications
Pre-arrival, check-in, mid-stay, and checkout — all handled. Good Neighbor Policy collected digitally before every arrival.
Dynamic Pricing
Rates adjusted in real time for seasonality, compression events, local demand, and competitive positioning.
Housekeeping Coordination
Professional turnover after every stay. Photo-verified checklists, linen management, restocking, standards enforced.
Vendor Management
Maintenance, hot tub service, snow removal, and emergency repairs coordinated and documented. Every invoice tied to a work order.
Monthly Accounting Summary
A clear monthly statement: gross revenue, management fee, expenses, reserve balance, and net disbursement.
Listing Creation & Optimization
Full listing built and optimized on Airbnb and VRBO — title, description, amenity tags, and license number.
Digital Guidebook
Custom guidebook with check-in steps, house rules, local recommendations, emergency contacts, and City notices.
Compliance Management
License renewal, TOT/BBLTBID filing coordination, City ordinance adherence, and 24/7 local response — all managed.
How we protect your property
Big Bear is tightly regulated. We carry the burden.
Good Neighbor Policy — before every arrival
Digital signature collected at booking confirmation, before the guest arrives. Physical copy posted inside. Violations tracked and reported.
Identity Verification & Rental Agreement
Every guest is identity-verified and executes the rental contract digitally before check-in. All three City-required self-check-in steps handled.
Branded Interior Compliance Notice Card
A branded laminated card covering all City-required postings: occupancy, parking, quiet hours, noise, hot tub, and trash — posted in kitchen, entry, and hot tub.
Eviction Authority & 24/7 Emergency Response
Ikoi Homes holds eviction authority on all managed properties, backed by a local partner on call 24/7 for emergencies and STR eviction support.
Certification Exam Exemption
Full-service clients who never self-rent are exempt from the City's annual 25-question certification exam under Ordinance 2023-518. We carry the burden.
30-Minute In-Person Response
The City requires a managed property's agent to appear in person within 30 minutes of a compliance officer request. We're local and ready.
Photo-Verified Turnovers, Every Stay
Every housekeeping turnover is documented with photo proof against a standard checklist.
TOT & BBLTBID Filing Coordination
Monthly tax filing including the 3% BBLTBID remittance that Airbnb does not collect for you. Nothing lapses; your property stays clean with the City.
Big Bear, specifically
The City's rules, carried for you.
Big Bear Lake is one of Southern California's most visited mountain destinations — and one of its most tightly regulated short-term rental markets. The City actively enforces the rules and issues fines. We handle all of it.
Jurisdiction matters
ZIP 92315 falls under the City of Big Bear Lake (stricter); 92314 under San Bernardino County. Your ZIP determines everything — we confirm it first.
Ikoi carries this
Vacation Rental License
The City requires a valid license (Ordinance 2023-518) before advertising or renting. Owners may hold at most two licenses, non-transferable on sale.
Ikoi carries this
TOT + 3% BBLTBID
Transient Occupancy Tax plus the 3% BBLTBID assessment — which Airbnb does not collect on your behalf — filed monthly so nothing lapses.
Ikoi carries this
Required postings & safety
Interior compliance cards, fire and life-safety items, and exit signage — installed, posted, and kept current.
Ikoi carries this
You'd carry all of this alone without full-service management. With Ikoi, you never touch it.
憩Partner with us
Tell us about your home.
Yuri reads every inquiry personally — expect a real reply, not an autoresponder.
yuri@ikoihomes.com